March 17, 2023
Business Analyst
Lai Chi Kwok

Work closely with Business Project Manager, Business Stakeholders/Users, technical team and vendor to develop systems and applications for business needs.
Play a key role in the System Development Life Cycle, responsible for working on user requirement collection, functional spec, QA&QC, UAT, user training, system rollout and ongoing user support.
Gather and analyze business requirements, understand business process, identify problem, provide improvement suggestion.
Study feasibility, evaluate solutions and transfer the business requirements to system functional requirements.
Coordinate with technical teams on well understanding functional specifications.
Prepare related documents such as business diagrams, functional spec, test case, training material etc.
Asist user to conduct UAT, including test plan preparation and testing execution.
Collect user feedback, evaluate system performance and manage change request.
Data analysis, draw insights from raw data with BI tools.


Degree holder in Information Technology/Business Administration or equivalent
Minimum 3 years relevant experience in BA role and solution implementation
Past experience in digital transformation and retail industry is a plus
Good knowledge in Process Mapping and Gap Analysis
Good analytical and detail-minded
Good communicating and interpersonal skills
Good command in spoken and written English, Cantonese and Mandarin


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Business Analyst

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