April 26, 2023
Solution Architect
Tai Koo


  • Develop and govern fit-for-purpose solution designs that address and prioritise business requirements, liaise with concerned parties to develop timely and cost-effective solutions and align with the architectural strategies, roadmaps and standards
  • Define architecture and development standards, as well as best practices and methodologies for executing successful loyalty programs
  • Conduct feasibility/POC for proposed digital solutions and provide recommendations on technical architectures, solutions and timeline of digital products to facilitate integrations, migrations and any technical connections with internal/external systems
  • Assist in the prioritization of development and integration tasks, and lead the team to achieve business goals
  • Contribute to the software test strategies and provide solutions or options with focus on software stability and reliability
  • Partner with IT and vendors to drive all aspects of CI/CD deployment pipelines for development, staging and production environments
  • Perform regular technical and quality reviews to ensure every component is correctly implemented and the technical documentation is up to date and accurate
  • Coordinate and assist in product releases and provide post-launch/on-going technical support to the product/system


  • Minimum 7-8 years of experience in IT field with 4-5 years of experience in solution/technical/ data architect or related roles
  • A recognised University degree in Information Technology or a related discipline
  • Collaborative work experience with internal and external partners such as Business Units, IT, CRM/Data, digital/SI vendors to review requirements, develop technical solutions and assess feasibility
  • Proficiency in at least one programming language such as Java, .NET, or Python
  • Experience in cloud platforms such as AWS, Azure, or Google Cloud Platform
  • Strong understanding of software development methodologies and principles
  • Experience in loyalty program platforms and solutions with strong understanding of their concepts, strategies, and tactics
  • Ability to communicate complex technical concepts to non-technical stakeholders
  • Advanced working knowledge and experience in data architecture, data modelling, data governance, metadata management
  • Excellent written and spoken English and Chinese (including Mandarin)
  • Good presentation skill, strong analytical, problem-solving and interpersonal skill
  • A good team player and a self-starter; resourceful, energetic, innovative, and guest[1]oriented
  • Prior experience in designing and implementing Automation solution and exposure to consulting/ hospitality industry preferred.


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Solution Architect

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